Handover between health systems
Nobody owns the handover between two countries. If you do not manage it, it does not happen.
#communication
Building a relationship with a new primary care doctor
Primary care is the part of the system that knows you over time. Rebuilding it takes deliberate effort.
Using interpreters and communicating across languages
A family member who speaks the language is not the same as a professional interpreter.
Bringing someone with you: the companion role
The most useful thing a companion does is make the call when the patient hesitates.
Handling conflicting medical advice
Disagreement between competent clinicians is normal. The question is what to do with it.
Questions that change a consultation
A handful of questions consistently produce better information than anything else you could ask.
Shared decision making in practice
The clinician supplies the evidence. You supply what matters. Neither works alone.